Last Updated: September 2, 2025
Note: This document is a general template for Acerta Consulting and does not constitute legal advice. Local regulations may require additional terms. Please have counsel review prior to publication.
These Terms & Conditions (the "Terms") govern your access to and use of https://www.acertaglobal.com (the "Site"), owned and operated by Acerta Consulting ("Acerta," "we," "us," or "our"). Acerta is a professional services firm providing strategy, marketing, operations, and business development consulting to organizations and individuals.
By accessing or using the Site, you agree to be bound by these Terms and by any policies referenced herein, including our Privacy Policy and Cookie Notice (collectively, the "Policies"). If you do not agree, do not access or use the Site.
If you are accessing the Site on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity.
1.1 Ownership. All materials on the Site—including text, graphics, logos, images, videos, audio, reports, case studies, templates, toolkits, presentations, and downloadable files (collectively, "Content")—are owned by Acerta or licensed to us and are protected by intellectual property laws.
1.2 Limited License. Subject to these Terms, Acerta grants you a limited, non-exclusive, non-transferable license to access and use the Site and to download or print Content solely for your personal, internal, and non-commercial use. Any other use (including reproduction, distribution, modification, public display, or creation of derivative works) requires our prior written consent.
1.3 Third-Party Content. Where Content is provided by third parties, we will attribute the source as appropriate. Third-party trademarks and logos are the property of their respective owners, used for identification only.
1.4 Acceptable Use. You agree not to: (a) use the Site for unlawful purposes; (b) attempt to gain unauthorized access to any systems; (c) scrape, harvest, or index the Site without permission; (d) interfere with or disrupt the Site’s operation; (e) upload malicious code; (f) misrepresent your identity or affiliation; or (g) use the Site in a manner that infringes rights of others.
2.1 Accounts. Certain features may require an account (e.g., client portal, project workspace, scheduling hub). You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account.
2.2 Client Portal. If Acerta provides access to a client portal hosted by a third party, your use is also subject to that provider’s terms and privacy practices. Access may be provisioned and revoked at Acerta’s discretion.
2.3 Security. We use reasonable administrative, technical, and physical safeguards to protect the Site. However, no method of transmission or storage is entirely secure. You acknowledge the inherent risks of internet use.
3.1 Data We Collect. Through forms, scheduling tools, and newsletter sign-ups, we may collect personal information such as your name, company, email, phone number, role, interests, and communication preferences. For details, see our Privacy Policy.
3.2 Cookies & Tracking. The Site may use cookies and similar technologies (e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag, HubSpot/Marketo, and session recording tools) to operate the Site, measure performance, and improve user experience. You can manage cookies via your browser settings or our cookie banner, where applicable. See our Cookie Notice for details.
3.3 Marketing Communications. With your consent (where required), we may send you newsletters, event invitations, or promotional messages. You can opt out via unsubscribe links or by contacting us.
3.4 Client Data. Business information you share with us during an engagement (e.g., financials, processes, customer data) will be processed under the applicable Master Services Agreement (MSA), Statement of Work (SOW), or similar contract, which will govern in case of conflict with these Terms.
4.1 Informational Only. Content on the Site is for informational and educational purposes only and does not constitute professional advice (including legal, tax, audit, medical, or investment advice). You should consult qualified professionals before acting on information.
4.2 No Guarantee of Results. Strategy, marketing, and operational recommendations inherently involve assumptions and uncertainties. Past performance is not indicative of future results. Any case studies, testimonials, or simulations are illustrative and do not guarantee outcomes.
4.3 Independent Judgment. You remain solely responsible for decisions you make, including implementation of recommendations and compliance with applicable laws.
5.1 Mutual Confidentiality. If not already covered by an NDA, information a party reasonably considers confidential that is disclosed in connection with services ("Confidential Information") will be protected and used only for the engagement. Exclusions include information that is public, independently developed, or lawfully obtained without duty of confidentiality.
5.2 Compelled Disclosure. A party may disclose Confidential Information if required by law or court order, following reasonable notice where lawful.
6.1 Pre-Existing IP. Each party retains ownership of its pre-existing intellectual property and know-how.
6.2 Work Product. Unless otherwise agreed in your SOW, Acerta grants you a non-exclusive, perpetual, worldwide, royalty-free license to use deliverables created specifically for you for your internal business purposes. Acerta retains all rights in methodologies, frameworks, templates, training materials, and tools used or developed in the course of services, including improvements thereto.
6.3 Feedback. If you provide suggestions or feedback, you grant Acerta a royalty-free, worldwide, transferable license to use and incorporate that feedback without obligation to you.
The Site may reference or link to third-party websites or services (e.g., Calendly, Zoom, Google Workspace, Microsoft 365, project management or analytics tools). We do not control and are not responsible for third-party content, terms, or privacy practices. Use of third-party tools may be subject to separate terms and fees set by those providers.
By submitting content (e.g., comments, reviews, testimonials, case studies) you represent that you have the right to share it and grant Acerta a non-exclusive license to use, reproduce, and display such content for marketing and educational purposes, subject to removal upon reasonable request where feasible. We may edit submissions for clarity or length while preserving intent.
9.1 Electronic Communications. By contacting us or creating an account, you consent to receive communications electronically (e.g., email, in-app, SMS), and you agree that such communications satisfy any legal requirement that communications be in writing.
9.2 SMS Terms. If you opt in to SMS messages, you agree to receive messages from Acerta. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. For questions, contact us at info@acertaglobal.com. See our Privacy Policy for details.
Registrations may be subject to separate terms covering fees, cancellations, substitutions, and recording consent. By attending, you may be included in session recordings or photographs used for educational or promotional purposes; you can opt out where feasible by notifying us.
THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN SUCH CASES, THE ABOVE DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ACERTA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE SITE, CONTENT, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO THE SITE WILL NOT EXCEED USD $100. FOR PAID SERVICES, LIABILITY LIMITS (IF ANY) WILL BE AS STATED IN YOUR MSA/SOW.
You agree to indemnify, defend, and hold harmless Acerta and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your: (a) use of the Site or Content; (b) violation of these Terms; or (c) infringement or misappropriation of any rights of a third party.
You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive sanctions and that you are not a prohibited party under applicable export control or sanctions laws. You agree to comply with anti-corruption and anti-bribery laws (including the U.S. FCPA and U.K. Bribery Act) in connection with any dealings with Acerta.
The Site is not directed to children under 13. If you believe a child provided us personal information, contact us and we will take appropriate steps.
We aim to make the Site accessible to all users and endeavor to follow relevant accessibility standards (e.g., WCAG). If you encounter accessibility barriers, please contact us at info@acertaglobal.com.
We may update the Site or these Terms from time to time. Updates become effective upon posting to the Site with a revised "Last Updated" date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.
These Terms and any disputes arising out of or relating to them or the Site are governed by the laws of Commonwealth of Puerto Rico, United States (without regard to conflicts of laws principles). Venue and exclusive jurisdiction will lie in the courts located in the Commonwealth courts of Puerto Rico located in San Juan, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction.
Optional Arbitration (if adopted): Except where prohibited by law, any dispute that cannot be resolved informally shall be resolved by binding arbitration on an individual basis under the rules of the American Arbitration Association (AAA) Commercial Arbitration Rules. Class actions and jury trials are waived. This clause does not apply to claims for injunctive relief or intellectual property disputes.
We may suspend or terminate your access to the Site at any time for any reason or no reason, including violation of these Terms. Upon termination, the license granted in Section 1.2 will automatically terminate.
20.1 Entire Agreement. These Terms, together with the Policies, constitute the entire agreement between you and Acerta regarding the Site and supersede prior agreements regarding the Site.
20.2 Severability. If any provision of these Terms is found unenforceable, the remainder will remain in effect.
20.3 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
20.4 No Waiver. Our failure to enforce any provision is not a waiver of our rights.
20.5 Headers. Section headers are for convenience only and do not affect interpretation.
For questions about these Terms or the Site, contact us:
If you are a resident of the European Economic Area, United Kingdom, or Switzerland and require information on cross-border data transfers or your rights under applicable data protection laws, please see our Privacy Policy or contact info@acertaglobal.com.
If Acerta provides services subject to professional or industry regulation, you may request relevant disclosures or statements of qualifications by emailing info@acertaglobal.com. Where Acerta partners with other firms or platforms, such relationships do not imply endorsement, guarantee, or responsibility for third-party services.
Notices to you may be provided via email, Site banner, or account notifications. You consent to use of electronic signatures and records in connection with your interactions with Acerta, consistent with applicable e-sign laws.
Acerta will not be liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, internet outages, government actions, pandemics, war, or natural disasters.
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.